Frequently Asked Questions

What is the return policy?

We offer a 30-day return policy on all items. Products must be in original condition with tags attached.

How can I reach you?

We're always here to help! Whether you have a question or just want to chat. We're available every day of the week.
Email us at: info@loewiss.com

Do you offer free shipping?

Yes, we're happy to offer FREE shipping across CANADA! Once your item is on its way, we'll send you a tracking number so you can follow its journey from our warehouse to your house!

How can I track my order?

Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts at any time.

How long will it take to get my order

Orders processed here will be delivered within 8-14 business days. Delivery details will be included in your confirmation email.

  • FREE SHIPPING

    We ship with Canada Post, Purolator, UPS, DHL and FedEX. Receive your order quickly at your home, and also for free!

  • CUSTOMER SERVICE

    We attach great importance to flawless customer service that is available 7 days a week for all questions and/or complaints.

  • 30-DAY RETURN PERIOD

    Didn't it fit? - No problem! You can always return or exchange. We offer a 30-day return or exchange policy if you are unhappy with your order for any reason.

  • SECURE CHECKOUT

    Our website is SSL secured, which means...
    your data remains protected and you can pay safely.

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